Enquiry privacy

How we handle your enquiry

When you submit an enquiry or a project brief on this website, the information you provide — your name, company, contact details and the content of your message — is recorded in our enquiry system and sent to our team by email, so that we can review it and respond to you. The reference number shown after submission identifies your enquiry.

We use this information only to handle your enquiry and for related business communication. We do not sell your information, and we do not use it for unrelated marketing.

Drafts on your device

While you complete the project brief, a draft may be stored locally in your browser on your own device, so that you can continue where you left off. You can remove it at any time by clearing your browser data.

Retention and your choices

We keep enquiry records only for as long as needed to manage the business relationship. To ask us to access, correct or delete your information, contact rick@yaoven.com.